Business Continuity and Operational Resilience
Identify critical services, map dependencies, define recovery objectives, govern continuity plans and use exercises and disruptions to drive resilience improvement.
What this solution addresses
Vilfora ERM connects business impact analysis, critical processes and services, people, sites, technology, third parties and recovery resources. Continuity plans, exercises, disruptions, lessons and remediation are managed as a repeatable lifecycle rather than a collection of static documents.
Business impact assessments and continuity plans become outdated because ownership and review cycles are fragmented.
Critical services are not mapped to the processes, systems, people, locations and vendors on which they depend.
Exercise findings and real disruptions do not consistently update plans, risks, controls and remediation priorities.
Included capabilities
Each capability uses the same ownership, workflow, approval, evidence and audit-history foundation as the wider ERM platform.
Business impact analysis
Assess process criticality, impact over time, dependencies and recovery priorities.
Critical service mapping
Connect services to processes, systems, people, sites, data and third parties.
Recovery objectives
Define maximum tolerable disruption, RTO, RPO, minimum service levels and resource needs.
Plan governance
Create, review, approve, distribute and periodically refresh continuity and recovery plans.
Exercises and disruption
Plan scenarios, record results, capture lessons and convert gaps into tracked actions.
A governed end-to-end workflow
Prioritise
Identify critical services and perform business impact assessment.
Map
Document internal and external dependencies and concentration points.
Plan
Define recovery strategies, procedures, contacts and resources.
Exercise
Run scenario-based tests and evaluate whether objectives can be met.
Improve
Track findings, incidents, lessons and plan updates to validated closure.
Who this solution supports
Outcomes the operating model is designed to support
Current impact assessments
Visible critical dependencies
Tested recovery capability
Closed-loop resilience improvement
See continuity and operational resilience in Vilfora ERM.
We will focus on the records, participants, approvals, evidence and reporting decisions relevant to your operating model.