Issue, Action and Remediation Management
Bring findings, breaches, deficiencies and remediation plans into one accountable workflow with milestones, evidence, escalation and validated closure.
What this solution addresses
Vilfora ERM consolidates issues originating from RCSA, incidents, compliance reviews, audit, KRIs, third parties and management review without breaking the link to the source record. Each issue can carry severity, root cause, owner, target date, actions, milestones, dependencies, evidence and closure validation.
Findings from different functions are tracked in separate logs, creating duplicate actions and inconsistent status reporting.
Target dates move without a controlled record of rationale, approval or residual exposure.
Actions are marked complete before independent reviewers validate evidence and sustainable closure.
Included capabilities
Each capability uses the same ownership, workflow, approval, evidence and audit-history foundation as the wider ERM platform.
Consolidated issue register
Bring permitted issues from risk, compliance, incidents, audit, KRIs and third parties into one view.
Action and milestone plans
Break remediation into accountable actions, dependencies, dates and measurable completion criteria.
Due-date governance
Control extension requests, approval rationale, revised dates and overdue escalation.
Evidence and commentary
Retain progress updates, attachments, owner comments and reviewer challenge against each action.
Closure validation
Separate owner completion from independent validation and final closure approval.
A governed end-to-end workflow
Create
Open an issue directly or convert it from a governed source record.
Analyse
Confirm severity, root cause, affected risks and required response.
Plan
Define actions, milestones, owners, dates and evidence expectations.
Monitor
Track delivery, changes, overdue status, dependencies and escalation.
Validate closure
Review completion evidence and approve, reject or return the issue for further work.
Who this solution supports
Outcomes the operating model is designed to support
One remediation inventory
Clear accountability and milestones
Controlled extensions
Evidence-based closure
See issues, actions and remediation in Vilfora ERM.
We will focus on the records, participants, approvals, evidence and reporting decisions relevant to your operating model.